Offer and Order Management for Airlines

INFINITI Rebrands AgencyDirect to ADO – Airline Distribution Optimizer!

Chennai, Tamil Nadu, India – February 23rd, 2024 – INFINITI, a global leader in travel technology proudly announces the rebranding of its renowned offer and order management platform, AgencyDirect, to Airline Distribution Optimizer (ADO). This strategic rebranding is a significant leap forward in the realm of airline B2B and B2C operations, representing a profound commitment to advanced distribution capabilities and optimization.

ADO evolved from INFINITI’s in-depth analysis of the airline distribution landscape. This rebrand signifies a more structured approach, finely tuned to the dynamic needs of airlines across the world. ADO takes a responsive and visionary step forward, aligning with industry trends to bring innovation to the forefront.

Leading to New Revenue Opportunities for Airlines!

ADO sets a new standard by offering personalized B2B and B2C solutions for airlines. The platform is designed to cater to the unique needs of both business clients and individual travelers.

  • ADO introduces an enhanced customer management interface, redefining how airlines utilize different customer segments. This intuitive interface facilitates smoother operations, from handling complex requests to comprehensive selling scenarios. 
  • Maximizing revenue from ancillaries is a focal point for ADO. The platform enables airlines to drive upsell opportunities throughout the customer journey, providing personalized and dynamic offers.
  • Crafts a range of offers with ease using ADO’s advanced tools for pricing, discounting, and revenue management. The platform goes beyond creation, continuously optimizing offers based on data and market trends.
  • ADO stands as a testament to its advanced capabilities, ensuring seamless accommodation of New Distribution Capability (NDC). Its technical acumen allows airlines to effortlessly integrate and harness the benefits of NDC.

The vision behind ADO envisions a future where airlines effortlessly navigate complexities, optimize offers, and elevate customer experiences. Implementing ADO also reduces the costs of the airline operations among the teams creating a win-win outcome.

Ananth Narasimhan, CEO of INFINITI states, “Our team is dedicated to meet the ever-evolving demands of the airline market. Our commitment is rooted in providing airlines with cutting-edge tools, both B2B and B2C, strategically designed to enhance operational efficiency and boost revenue. We are leading the way, ensuring that our innovative solutions redefine standards and elevate the airline distribution experience for all”. 

He further states, “Our clients already see a 50% surge in new segments, our Southeast Asian airline aims for 100% optimization, expanding to travel agencies and corporates. With a 75% projected growth, our commitment is to deliver real-time, personalized experiences, backed by ongoing investments.”

About INFINITI:

INFINITI is a leading travel technology company in providing cutting-edge solutions for the aviation industry. With a commitment to innovation and excellence, INFINITI continues to shape the future of airline operations, offering a suite of transformative products and services.

About ADO:

ADO, formerly known as AgencyDirect, is an innovative solution revolutionizing the airline industry with its comprehensive B2B and B2C offerings. ADO empowers airlines to create, personalize, and optimize offers, maximizing revenue, boosting customer satisfaction, and ensuring a seamless travel experience. With cutting-edge features for offer creation, personalization, and optimization, ADO is the key to elevating airline operations, reducing costs, and unlocking new opportunities in the dynamic travel landscape.

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